License key de-activation

Deactivation of a Navitel Navigator license key can only be carried out once, regardless of the reason (pursuant to paragraph 3.12 of the License Agreement). Reactivation is only possible with a device of a similar model and running on a similar operating system.

for iOS users

for Android users

for Windows Phone 8 (or higher) users

Important! Purchases for each OS can only be restored a limited number of times.

A license key for a map package can only be activated on one program key, and cannot be reactivated on another. When deactivating a program key, reactivation of maps is not necessary.

Important! After filing a request for deactivation of a key it is forbidden to launch the program on the old device with an active Internet connection, as it will lead to reactivation of the key and deactivation will no longer be possible.

If the Send button is inactive, make sure you have filled out all the required fields of the form, including file attachment. Approximately 10 minutes after the deactivation request has been sent, an automated response will arrive to your e-mail address with an assigned request number. If you don't receive the letter with the request number, that means your request has failed to reach us and it is necessary to send it again.
The request will be processed in 2-3 workdays.
The response detailing the decision in regard to your request will be sent to the e-mail address specified in the request form.

required
required
depended_from
reason_register
pda#Device change
depended_from
reason_register
pda#Device change
required
depended_from
reason_register
os#Other
required
depended_from
reason_register
os#Other
required
required
depended_from
reason_register
flash#Flash card change
type
radio
required
or with license key*
required
comment
or with license key
depended_from
lickey_switcher
1
or license key*

NaviTel Activation Key.txt

or license key*
NaviTelAuto Activation Key.txt

Photo of an envelope with license key or an e-mail file from the online shop

Photo of a card with the license key or RegistrationKeys.txt file

Dear ________,

This is a response to your query from ________ concerning the deactivation of licence key _____ _____ ____ ____ ____ installed on device, Model _________. Please note that as from 23.10.2014, new terms and conditions of the Licence Agreement have become effective.

To reregister the licence key, it is necessary to accept the new terms and conditions of the Licence Agreement. After your acceptance of the new terms and conditions of the Licence Agreement, our Technical Support Department will process your application within 2 to 3 working days.

If you do not accept the amended Licence Agreement, please stop using our program. Otherwise the new terms and conditions of the Licence Agreement will apply to you, which will replace all previous versions of the Licence Agreement.

Please note that according to the new Licence Agreement, reregistration of the licence key can be done only once (irrespective of the reason for which it has been requested).