Technical Support:

podpora@navitel.cz

Before contacting technical support, we recommend first looking for an answer in the Frequently Asked Questions (FAQ)

If you cannot find the answer, you can call technical support (the phone line operating hours are temporarily shortened to Mon-Fri 10:00-14:00)

Tel.: +420 604 300 669

Claims Department:

rma@navitel.cz

In-person delivery/collection of claims is possible only by prior arrangement via phone or email.

NAVITEL e-shop:

eshop@navitel.cz

To withdraw from the purchase contract without giving a reason (only for products purchased in our e-shop and no later than 14 days from the date of receipt of the goods), please send the goods, including the invoice and your bank account number, to the following address:

NAVITEL e-shop, Na Strži 1702/65, 140 00 Prague 4

• when sending via Zásilkovna (Packeta), please use Z-BOX Na Pankráci 1727/86, ID 30673
  
  

Return form (PDF)

The request will be processed after the product has been assessed.