Technical support:

podpora@navitel.cz

Before contacting technical support, we recommend checking the Frequently Asked Questions (FAQ) first.

If you don't find the answer, you can call technical support (phone line operating hours temporarily shortened to Mon-Fri 10:00-14:00)

Tel.: +420 604 300 669

Complaints department:

rma@navitel.cz

Personal handover/collection of complaints is only possible by phone or email arrangement.

NAVITEL e-shop:

eshop@navitel.cz

To withdraw from the purchase agreement without giving a reason (only for products purchased on our e-shop and no later than 14 days from the date of receipt of the goods), send the goods along with the invoice and your bank account number to the address:

NAVITEL e-shop, Na Strži 1702/65, 140 00 Prague 4

Goods Return Form (PDF)

Processing will take place after the product has been assessed.